Stay safe on Wow Me
At Wow Me, we are 100% committed to making sure that your experience on our platform is as safe as possible.
Here’s some advice on how to stay safe while trading on Wow Me.
General safety advice
Keep things local
Meet the seller in person and check the item before you make a payment.
Exchange item and payment at the same time
Buyers: don’t make any payments before receiving an item.
Sellers: don’t send an item before receiving payment.
Never give out financial information
This includes bank account details, eBay/PayPal info, and any other information that could be misused.
While applying for a job
Research the job and the employer before you apply. Don’t give out personal information before meeting the employer in person. Avoid going to remote locations for an interview.
Use common sense
Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.
Scams and frauds to watch out for
Fake payment services
Wow Me does not offer any form of payment scheme or protection. Please report any emails claiming to offer such services. Avoid using online payment services or escrow sites unless you are 100% sure that they are genuine.
Fake fee requests
Avoid anyone that asks for extra fees to buy or sell an item or service. Wow Me never requests payments for its basic services, and doesn’t allow items that are not located in New Zealand, so import and brokerage fees should never be required.
Fake information requests
Wow Me never sends emails requesting your personal details. If you receive an email asking you to provide your personal details to us, do not open any links. Please report the email and delete it.
Requests to use money transfer services such as Western Union or MoneyGram
These services are not meant for transactions between strangers and many scams are run through them. Avoid requests to use these services.
Safety measures provided by Wow Me
Email address is not shown on your ad
This ensures that you are protected from spam.
Continuous improvements
We make constant imrpovements to our technology to detect and prevent suspicious or inappropriate activity.
Option to hide phone number on your ad
Your phone number will be hidden automatically for users who are not registered or logged in. Also you can choose to hide your phone number and still be contacted by interested buyers via chat.
Block repeat offendors
We track reports of suspicious or illegal activity to prevent offendors from using the site again.
Reporting a safety issue
Victim of a scam?
If you feel that you have been the victim of a scam, please report your situation to us immediately. If you have been cheated, we also recommend that you contact your local police department.
Information sharing
Wow Me is committed to the privacy of our users and does not share user information publicly. However, we take safety seriously and will cooperate with law enforcement if receive requests regarding fraudulent or other criminal activity.
Need Help?
9am – 6pm on weekdays
8am – 5pm on weekends and public holidays